Return and Cancellation Policy for The Sweet Knit

Thank you for choosing The Sweet Knit for your purchase of handcrafted crochet items, including earrings, keychains, coasters, artificial plants, and decorative items. Given the unique and handmade nature of our products, we have specific guidelines for returns and cancellations. Please review the following policy carefully.

1. Cancellation Policy

• Order Cancellation: We are unable to accept cancellations once an order has been placed. This policy is in place due to the immediate initiation of the production and fulfillment process to ensure timely delivery of our handcrafted items.

2. Return Policy

• Returns: Due to the bespoke nature of our handmade products, all sales are final. We do not accept returns or exchanges. This helps us ensure the quality and uniqueness of each item sold and reduces the environmental impact of reverse shipping.

3. Non-returnable Items

• All items sold by The Sweet Knit, including but not limited to crochet earrings, keychains, coasters, artificial plants, and decorative items, are non-returnable. We encourage you to review your order carefully before making a purchase.

4. Contact Us

• If you have any questions or concerns regarding your order, or if you receive a damaged or incorrect item, please don’t hesitate to reach out to us. Our customer service team is dedicated to ensuring your satisfaction and can be contacted at support@thesweetknit.com.

6. Policy Updates

• This Return and Cancellation Policy may be updated periodically. We recommend that our customers review it regularly to stay informed about any changes.

Acceptance of This Policy

• By making a purchase from The Sweet Knit, you agree to this Return and Cancellation Policy. This policy forms an integral part of the Terms and Conditions of sale that govern the transactions on our website.

We appreciate your understanding and look forward to providing you with high-quality, handmade crochet products. Thank you for supporting our craft and choosing to shop with The Sweet Knit.